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General Conditions

Please, take a few minutes to read and fully understand the Terms and Conditions of use of the Ex-Voto website (www.exvoto.ca). In using this website, you agree to respect these Terms and Conditions. All orders and sales made on www.exvoto.ca are regulated by these terms. 



If you wish to cancel your order, or if you bought a few sizes of an item to try on, we won't be able to refund 4% of the transaction to make up for the fees taken by PaPal and Stripe, thank you for your understanding.


We pledge to start processing your order as fast as possible once the payment had been received. Delivery time may vary according to availability. If the items are in stock, your order will be shipped within the delay period indicated on the Shipping and returns page.

Ex-Voto cannot be held responsible for any additional delays on regular shipping time. If one of the items is no longer available with our suppliers, we will inform you as soon as we can.PRODUCTS

Product colors of the items presented on the website are reproduced as accurately as possible. However, because the colors displayed may vary from one device to another, we cannot guarantee that the colors seen on your screen are exactly identical to the actual product colors.

Ex-Voto reserves the right, without any obligation or advanced notice, to discontinue or modify features and prices of the products and services offered on this website.



Prices displayed on the website are in Canadian dollars, before taxes and delivery fees. Amounts are payable in one full payment at the time of the order. Ex-Voto reserves the right to modify the retail price of its products at any time without prior notice.


Accidents happen. In the event that a product is listed incorrectly (e.g. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for said product. If your credit card has already been charged for such a purchase, we shall issue a credit to your card for the full amount of the charge.



In the event that you don’t receive a product you ordered, you will have to pay the shipping fees. We will contact you once we receive your returned package and will send it right back to you



All graphics, images and content on exvoto.ca belong exclusively to Ex-Voto. The use of any Ex-Voto trademarks or service marks without Ex-Voto’s express written consent is strictly prohibited. You may not use Ex-Voto trademarks or service marks in connection with any product or service that is in any way likely to cause confusion or to disparage or discredit Ex-Voto.